TEL : +81-3-3268-0111
Hotel Grand Hill Ichigaya ("this Hotel") applies the following terms and conditions to contracts for the hosting of parties and conferences, etc., and to the use of its banquet and conference rooms. Please make sure that you understand the following information about the use of party and conference facilities, setup, payment, etc. (Also, please note that separate regulations apply to wedding receptions.)
Your use of a party or conference room, from the moment you begin setting up the room until the moment you vacate the room, may not exceed the time agreed in advance with the staff member(s) responsible. Also, you pay a fixed fee for your use of a party or conference room for a prearranged period of time, from the start of an event until its finish. If you exceed that prearranged period, you will be charged additional fees.
Extending your use of a room may be impossible if doing so would cause delays in the start of a subsequent event in that room. Please note that if you exceed the prearranged period for reasons beyond your control, for example because a musical performance or speech runs over time, you will also be charged additional fees.
In principle, the application fee for a party, conference, etc., must be paid within ten days of the reservation being made. The amount of the application fee will be decided by this Hotel based on the nature of the party, conference, etc.
In principle, the approximate amount quoted on the estimate by this Hotel must be paid no less than ten days before the day of the party, conference, etc.
In principle, all costs related to a party, conference, etc. (if you paid an application fee or prepayment, this means the remainder of the costs) must be settled on the first day of the event ("the Date of the Event").
If it is found that you paid an application fee and/or prepayment that is higher than the final cost of the event, the excess will be settled and refunded to you within a month after the Date of the Event.
Please inform the staff member of this Hotel who is in charge of your event of the total number of attendees who will require food, etc. ("Paying Attendees") no later than the morning of the day two days before the Date of the Event. Even if you notify us at a later point that the number of Paying Attendees will be fewer than initially confirmed, you will still be invoiced for the original number of Paying Attendees.
If you require any decorations, floral decorations, audio, music, hosting staff, gifts, etc., for your party, conference, etc., please use the suppliers designated by this Hotel.
Should you want to use the services of suppliers other than those designated by this Hotel, please only do so after obtaining the consent of this Hotel.
Also, please note that we do not allow the use of musical instruments or equipment that emits sound at a high volume. For example, electric guitars, band performances or drums are not allowed.
If you enlist the services of suppliers other than those designated by this Hotel to provide decorations, entertainment, etc., for your party, conference, etc., this Hotel will provide instructions to the applicable supplier(s) regarding the transportation of equipment and materials, the creation of signage and the like, installation, placement, and so on.
Please take sufficient care that no damage is caused to this Hotel's facilities, fixtures, equipment, etc., by you, any persons associated with your event or any suppliers enlisted by you to provide services.
In the event that damage is caused to this Hotel's facilities, fixtures, equipment, etc., this Hotel will provide instructions on how to repair the damage. You will be asked to make repairs accordingly in a prompt manner or pay compensation for the damage caused.
All behaviors in the following list are strictly prohibited. Please refrain from:
Please note that if you or any of the attendees of your party, conference, etc., violate these "Banquet rooms terms and conditions" or if this Hotel suspects that such a violation may occur, this Hotel may refuse to take your booking or cancel an already completed booking.
Please note that if you do not pay the application fee or prepayment by the date specified, this Hotel may cancel the booking for your party, conference, etc., and invoice you for any costs associated with the cancellation. Furthermore, please note that if your booking is canceled under these circumstances, this Hotel shall not be liable to pay damages or any other form of monetary compensation.